You may have discovered this when you were attempting to rummage through Internet Explorer's help files, or perhaps you've just downloaded a help file from another vendor with the *.chm file type. In either case you'll see something that looks like this: This was either caused by a Microsoft Security upgrade or by installing Microsft Windows Server 2003 SP1 which included changes to the InfoTech protocol that blocked the ability to view remote content. To correct this, execute the following steps: ......

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The most comprehensive guide to outlining the steps on what to do to find out is provided by Microsoft, located on their website under : http://support.microsoft.co... , but here's a cheat-sheet version to keep handy! XP or Windows Server 2003 Click Start>Run Type sysdm.cpl . Click OK Click the General tab. Look at the operating system. If the operating system has an x64 in it, then you are running a 64-bit version. If you do NOT see this, you are running the 32-bit version. Vista ......

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There are several reasons why the Business Contact Manager (BCM) might not load, rather than guess, the best thing to do is to have BCM generate a log file so you can analyze the problem more methodically! How cool is that ? Here's what you need to do to invoke logging in BCM: In Outlook, go to the Help Menu Click on About Business Contact Manager for Outlook. A window will open, in this window click on the checkbox to enable logging for BCM. The log file that get's generated is located under: c:\Users\YourName\AppData\L... ......

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If you are seeing the message: Business Contact Manager failed to initialize the Common Language Runtime. ECall methods must be packaged into a subsystem module, BCM isn't really the trouble. You are getting this message because on or around April 11, 2008 an automatic update from Microsoft downloaded a damaged component of the Microsoft .NET Framework 2.0. On the bright side, today is May 20, 2008 and a patch has already been downloaded on an automatic update. You'll just have to repair it! To repair ......

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